PRIVACY POLICY
Last updated July 26, 2026

Apex Comfort Heating & Air ("Apex Comfort," "we," "us," or "our") respects your privacy. This policy explains what information we collect and how we use it.

1. INFORMATION WE COLLECT
When you request a quote, contact us, or use our website, we may collect: your name, phone number, email address, service address, and details about the service you're requesting.

2. HOW WE USE YOUR INFORMATION
We use this information to respond to your request, schedule and complete service appointments, send appointment confirmations and reminders, and — with your separate consent — send promotional offers and updates.

3. TEXT MESSAGES
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties.

4. THIRD-PARTY SERVICES
We use trusted third-party providers to help operate our business, including website hosting and CRM services (GoHighLevel) and payment processing (Stripe), where applicable.

5. DATA RETENTION
We retain your information as long as necessary to provide our services or as required by law.

6. YOUR CHOICES
You can opt out of marketing text messages at any time by replying STOP, or opt out of marketing emails by clicking unsubscribe. You can also contact us directly to update or remove your information.

7. CONTACT US
Questions about this policy can be directed to [email protected].